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Privacy Policy

Last updated: May 2026

1. Who we are

Rolling Stoned (“we”, “us”, “our”) is a South African premium craft cannabis brand. This Privacy Policy explains how we handle personal information you provide when visiting our site, placing an order, entering a competition or spinning the Vault wheel.

2. Information we collect

We collect only what we need to serve you: your name, delivery address, email address, contact number, order history, and basic device/usage information (e.g. browser type, IP address, pages visited). We do not collect sensitive personal information such as ID numbers, banking details, or biometric data — payments are handled by our payment provider.

3. How we use your information

To process and deliver your orders.
To award and track competition entries (R500 = 1 entry, R1000 = 2 entries, etc.).
To grant and redeem Vault spin tokens.
To send order updates, win notifications, and (with consent) marketing communications.
To improve our products, website and customer experience.
To comply with applicable laws and prevent fraud.

4. Age restriction

Our products are sold strictly to adults aged 18 years and older. By using this site you confirm that you meet this age requirement. We do not knowingly collect information from minors.

5. Sharing your information

We share information only with trusted service providers who help us run our business (e.g. payment processors, courier/delivery partners, email and analytics providers). These parties may only use your information for the purposes we engage them for, and are required to keep it secure. We do not sell your personal information.

6. Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember your cart, prevent fraud, and understand how the site is used. You can disable cookies in your browser, but parts of the site may stop working correctly.

7. Data retention and security

We keep your information for as long as your account is active or as long as needed to provide our service, comply with the law, resolve disputes, and enforce our agreements. We use industry-standard security measures including encryption in transit, secured databases, and role-based access controls.

8. Your rights (POPIA)

Under South Africa’s Protection of Personal Information Act (POPIA) you have the right to access, correct, or delete your personal information, object to processing, and lodge a complaint with the Information Regulator. To exercise these rights, contact us at privacy@rollingstoned.co.za.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above will always reflect the most recent version. Continued use of the site after changes means you accept the updated policy.

10. Contact us

Questions? Reach us at privacy@rollingstoned.co.za.